Shipping & Returns💛

SHIPMENT DAYS ARE

ONLY ON MONDAY MORNINGS!

 

All items are shipped via U.S. Postal Service and take approximately 3-5 business days.(Priority Mail) Once items are shipped, Tracking numbers will be sent via paypal to the email address provided with the purchase.

 

Orders are processed within 2-3 business days before shipping.

 

TRUE GOLD isn’t responsible for any lost items or Damaged items.

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If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. True Gold is not responsible  for package that state have been delivered.

Please make sure your address is correct and updated! 

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EXAMPLE: If you live in an apparent complex you MUST include your

apt number to make sure you receive your order. 

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We are NOT responsible for mistakes on addresses.

​If items have not been received, they can be located by using the tracking number or contacting your local post office.

If an order is placed on a national holiday or after 3 p.m. EST on Friday, Saturday, or Sunday, it will be shipped the following business day.

ALL SALES ARE FINAL!